This has been my first time staying at your hotel. I was using a Pigsback voucher purchased recently. The hotel is comfortable, clean and very accessible. I found the staff friendly and helpful and the breakfast offered an excellent and tasty choice of food to set me up for the day. I will be happy to recommend it and stay again.
If there is anything to improve on I would suggest a thermostatic control for the radiator in the room as it was too warm for me.
Beautiful old hotel with helpful, gracious staff. Delightful experience to be there, and the food selection was generous and beyond delicious. The location was excellent; near the hop on hop off busses and shopping areas. I would be happy to return.
Would stay here again; was good in every aspect and walking distance to many attractions. A few minor details; the bathrooms were very dark and to climb into the shower tub was uncomfortably high. Towels were scratchy. Front desk folks were helpful and knowledgeable about the city. Nice LARGE room was a nice fit after our tiny room in London!
Have stayed here many times now - a favorite place in a favorite city. The staff are competent and helpful; the hotel itself is charming with its old but well maintained and sturdy dark woods and brass fixtures. Very nice breakfast buffet - and usually quiet and relaxing, especially if you get there early. Great pubs in the neighborhood, and a convenient walk to Trinity College and other attractions.
Excellent place for my two days meeting at TCD, which is just a few steps away. Sufficiently spaced comfortable silent room, very good English breakfast. A pleasant park across the street and a good pub just around the corner, points of visitor's interest nearby.
Central and up market location. Museums and galleries minutes walking. I was impressed when they granted my special room request. Clean with an excellent TV. Very reasonable price for St. Patrick's weekend. I would recommend.
We stayed in a twin bedroom for one night before embarking on an extended family bus trip. They let us check in as soon as we arrived, which was around 7am. As foreigners, the only thing we didn't realize was that you have to stick your room key (or a credit card) into a slot by the door in order to turn on the ability to turn on the lights. That only took us 20 minutes of trial and error before we shamefully walked to the front desk, defeated. Everything was great. There was coffee and tea service in the room. The beds were comfy. HUGE TV, far larger than I'm used to at a hotel. Breakfast was delicious, too. Traditional Irish breakfast with sausage, eggs, tomatoes, mushrooms, black pudding, and toast, as well as cereal, fruit, yogurt, juices, and more. Would definitely recommend.
I booked a Junior Suite Room at a very low price from one travel comparison site. The price that I paid for in that website was the same price as the standard room offer in most other websites. I had a huge clean room and toilet. I was very satisfied with my booking and the room condition!
Lovely hotel, with comfortable bed and nice decor. The room looked onto the road and the curtains did not cut out the light, and there was a bright street light or something right by the window. And there is a serious lack of power points to charge my phone and laptop. Breakfast was lavish. Very well positioned in town right by Trinity College Dublin
Excellent location, very good staff (not smiling or acknowledging the customer is normal in Ireland? I don't know, but this was my experience in this hotel anyways), excellent room and condition of the room. Easy access from Airport, take Airlink 457 (10 Euro return), stops right in front of it.
Breakfast was great if you are a meat eater, but why not have a non-meat, non-dairy option? All it takes is a jug of soy milk and a few packets of oatmeal. I asked the staff if there is any non-dairy milk available and there was non on both days i stayed.
On a minor note, perhaps major for some people, anyone can walk in and go to the elevator and access the floors without being noticed or questioned from the front desk staff who are not always paying attention to the door or maybe busy. Add to this that the hotel room doors don't have a security lock from inside and you could have a potentially serious concern.
We had a really good experience with the hotel and thought the location was really great, walking distance to all of the main sights in Dublin. The staff were all very friendly and helpful. The proximity to the stop for the Airlink bus to the airport was super convenient. The room and bathroom were nice and perfect for 2 people. My one complaint is that the room was very dark even with all of the lights turned on. The other weird thing is that the hairdryer was attached to the drawer of the desk so that you could not move it to use it anywhere else in the room. Overall a good stay.
Excellent location for visiting Dublin - close enough to walk into the centre yet quiet. Lovely friendly staff. Excellent breakfast & reasonable restaurant. Good rates available, altho std rooms a little small
I stayed for one night with you, check in was fine. I was cold going to the room and when I opened the door, the room was very cold. The cold air con was on full blast. I tried to turn it to heat, but it would only work on cold, I also tried to turn on the radiator, but didn't manage it. So I had a nice shower, there was plenty of hot water(I was surprised there was no shower cap). Wifi was tempremental I found. The room was fine, nothing outstanding for the price. Breakfast was disappointing, the staff were lovely, but the hot food was only lukewarm. This is a pet hate of mine, I want my hot food, hot! Overall, I wouldn't stay with you again, as I felt for the price, it didn't live up to my expectations.
Friendly helpful staff. Great location. Very helpful in helping me retrieve an essential item I had left behind after checking out. Receptionist took time to give us directions when we were heading out to a particular location. Easy buses to/from Heuston and the airport. Shower temperature was difficult to regulate - only complaint
Clean, quiet, comfortable room, friendly service and good breakfast. Only loses one star because the parking lot malfunctioned, trapping us inside for 15 minutes (they didn't charge us though, good on you!)
Nice hotel, large rooms if a bit dated, food was ok. Room was pretty warm as it was too large for the air-conditioning to cope with. The room did have sash windows that fully opened which was a bonus. Staff were friendly and helpful.
Great location, within walking distance of most Dublin attractions. Stayed here in July, the hotel did not advertise they had A/c but our room stayed cool. The room was clean and the breakfast was very good. Would recommend this hotel to anyone that will be going to Dublin.
Nice hotel. It was older and looked a bit Victorian inside, but had all of the desired amenities. I liked the older feel of the decor. It felt a little like we went back in time for the 2 days that we stayed. A good restaurant was on site as well.
Friendly staff. Rooms to the back are quite quiet. Upper rooms to the street provide a good view. Rooms are friendly. Bath room could be a little more modern. Breakfast was quite good. They even served dark bread. But the variety made it boring from day 4 on.
This was a very quaint hotel that was located near Trinity College and the heart of Dublin. The room was fairly small and the bathroom was also smallish but I take it into consideration that this is an older building. The location cannot be beat with the airport shuttle directly across the street. Very convenient.
The restaurant was closed for renovations I think but they still served a very nice breakfast. It was nice and was well stocked. The staff was very friendly and helpful. They were kind enough to provide a tea pot when we were just wanted hot water for tea (instead of coffee).
The Davenport O'Callaghan is situated directly across the street and appears to be slightly bigger and maybe just a bit higher end. That being said, we were comfortable and felt safe.
I would return again! Thanks for Tourism Ireland for helping me find this hotel after the TBEX Conference in October.
Only spent one night there. It was ok. It was comfortable and clean. It's a 15 minute walk into Grafton street. The hotel bar was a disappointment though as we went back there at 11pm on Saturday night to be told that it was shut. We could go to the sister hotel around the corner if we wanted. We just wanted to chill out and have a night cap so we didn't bother.
Generally the staff were good especially the lady at Reception.
But we found the breakfast a disaster!
Very few options at the buffet.
No offer of a fresh hot breakfast - just hopeless scrambled egg at the buffet which looked as if it had been there for 24 hours. Not what one expects in a Dublin where great Irish breakfasts are always served
Cheap fruit juice and only orange.
No toasting facility
General apathetic staff
No fried, poached eggs offered fresh from the kitchen offered by staff
Poor options of cereals
The bedrooms looked very tired and the bed linen needs to be re- renewed
The TV was ancient and only 4 channels offered - and not good channels. Felt like the seventies!
Hope this helps to upgrade your services
Will not book there ever again!!
The room we stayed in aren't spacious. We had trouble getting our large piece of luggage into the room. It had strange moldy smell when we walked in and the bathroom smelled funky as well. Leaving the window open seemed to help with the smell. My fiance is 6 ft 1 and he had trouble using the shower as the tub was also quite small. It's an inexpensive place to stay a night but don't expect anything more than a bed and a washroom.
Cold room even when we turned on heat.
Door keys not working when we came back at night and had to go up and down 2 times before they sorted it.
Temperature regulation on shower non-existent.
Morning staff good rest not so much
The furniture is very old. It was so cold in the room and the restaurant. After asking several times for invoice and providing company details I got a wrong one upon check-out. They did not want to give it earlier.
Overpriced and at 11pm on a Friday night the bar was closed. I was told to go to their other hotel if I wanted a drink. I thought they were joking but no. The bathroom was terrible and you had to bend down to get your head under the shower. I am not tall.
More of a basic hostel then a hotel. Whoever runs this place does not give a damn about their guests.
Car park was miles away in a not great area of town. No food available at the hotel. No bar available at the hotel. Had to run across busy road to sister hotel for a sandwich. Was only informed of the lack of facilities on arrival. Really not a happy camper. There was a lack of communication all around and absolutely no offers to rectify the lack of service.